Privacy statement
Last updated: 8 November 2026. This is a translation; if there is any difference, the Dutch version prevails.
Fratsen is careful with your data. We collect as little as possible, use no advertising or analytics services, and never sell anything on. This statement explains exactly what we do keep, why, and what your rights are.
Who are we?
Stichting Fratsen
Willem Alexanderstraat 2K
7442 MA Nijverdal, the Netherlands
Chamber of Commerce (KvK) number: 42189256
Email: info@fratsen.nl
Stichting Fratsen is responsible for processing the personal data described in this statement. You can always email questions about privacy to info@fratsen.nl.
The newsletter
What we keep. When you subscribe, we keep your email address. To be able to show that you gave your consent yourself, we also record when you subscribed and confirmed, and from which IP address. We can also see whether a newsletter was opened and which links were clicked. We only use this to see what readers find interesting.
Why are we allowed to? Because you give your consent (Article 6(1)(a) GDPR). You subscribe with double opt-in: you are only on the list once you click the link in the confirmation email.
For how long? As long as you are subscribed. You can unsubscribe at any time with one click at the bottom of every newsletter. After that we only keep your email address with the unsubscription, so that you do not accidentally receive mail from us again. If you want that removed as well, email info@fratsen.nl.
Who sends the newsletter? The newsletter is sent via MailPoet, a service of Automattic Inc. in the United States. To send it, your email address and the content of the newsletter pass through their servers, so your email address leaves the European Union. You can read more about how MailPoet handles data in Automattic’s privacy policy. The subscriber list itself is kept on our own server. The newsletter is written in Dutch.
When you visit the website
We do not use Google Analytics or any other visitor statistics, no advertising networks and no buttons or embedded content from social media. The website does not set any cookies during a normal visit.
Like every web server, ours keeps a log of visits: your IP address, the time, the page requested and the type of browser. We only use this to detect faults and abuse (legitimate interest, Article 6(1)(f) GDPR). These logs are deleted automatically after at most 90 days.
Comments on the blog
If you leave a comment under a blog post, we keep your name, email address, comment and IP address. Your name and comment are public; your email address is not. If you tick the box to remember your details, the website places a cookie in your browser so you do not have to fill them in again next time. We keep comments as long as the post is online, unless you ask us to remove them.
When you email us
If you send Fratsen an email, we keep it for as long as necessary to deal with your question and to be able to find the contact again. Our email runs on our own server in the Netherlands.
Camera in the shop
There is a camera in the shop. It is there for the safety of visitors, staff and property, and so that we can find out what happened in case of theft, burglary or damage. That is our legitimate interest.
The recordings are stored on the equipment in the shop and deleted automatically after at most 4 weeks. Only in case of an incident do we keep the relevant fragment longer, for as long as needed to deal with it, and hand it to the police if necessary. Only the board of Stichting Fratsen can view the recordings, and only when there is a reason to. We do not use the recordings for any other purpose. The only exception is an impression of an event, such as a time-lapse of the opening.
Would you like to know whether you were recorded, or have recordings of yourself deleted? Email info@fratsen.nl; see also ‘Your rights’ below.
Photos and video at events
At the opening, performances and other events we sometimes take photos and videos for our website, newsletter and social media. This is also stated on the sign at the entrance. We aim for atmospheric shots, and do not show anyone recognisably and prominently without asking first. That is our legitimate interest: showing what happens at Fratsen.
Are you in a photo or video anyway and would you rather not be? Email info@fratsen.nl and we will remove it or make you unrecognisable.
Where is your data kept and who has access?
The website, the subscriber list and our email are on our own servers in the Netherlands. Every night we make an encrypted backup at Hetzner in Germany. Only the people at Fratsen who look after the newsletter and the website have access to the data, plus our technical administrator. We never sell or rent out your data and do not pass it on to others, except to MailPoet for sending the newsletter.
The website can only be reached over a secure connection (https), and we keep the software up to date.
Your rights
You can always:
- ask which data we hold about you (access);
- have incorrect data corrected;
- have your data deleted;
- withdraw your consent, for example by unsubscribing;
- object to processing;
- receive your data in a common file format.
To do so, email info@fratsen.nl. We will respond within one month. If you are not happy with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, or with the authority in your own country. Of course, we would rather hear from you first.
Changes
If anything changes in how we handle data, we will update this statement. The date of the last change is always shown at the top.